Terms of use

1. The agreement

These terms are an agreement between you and WowStreak, the business that runs the WowStreak app, based in the United Arab Emirates. In these terms, “we” means WowStreak.

By creating an account or using the app you accept these terms. If you do not agree with them, please do not use the app.

2. Who can use it

You must be at least 18 years old and the parent or legal guardian of the kids you add. Kids use the app through the accounts you create for them, and you are responsible for how they use it.

The app is designed for kids aged 10 and up.

3. Your account

• Keep your password private and your email address up to date.
• Kids' passwords are simple on purpose. Choose carefully who you share them with.
• Every parent in a family can manage it. The parent who created the family can remove another parent.
• If you think someone else is using your account, tell us at support@wowstreak.com.

4. What the app does and does not do

WowStreak helps your family agree on tasks, keep track of points and choose rewards.

Points have no money value and cannot be exchanged with us for anything. Rewards are promises between you and your kids, and giving them is up to you.

The app is a tool for parents. It does not replace your own supervision of your kids.

5. Free trial

A new family gets 14 days with every feature, and no card is needed to start.

When the trial ends, you need a plan to keep using the app. Without one the family is paused: you can still sign in and see everything, and nothing is deleted.

6. Plans and payment

• Plans and prices are shown on the pricing page, in UAE dirhams (AED). Any tax that applies is shown before you pay.
• You pay monthly or yearly, in advance. Your plan renews by itself for the same period until you cancel.
• Payments are handled by Stripe. We do not see or store your full card number.
• You can change your plan at any time. The difference in price is charged or credited straight away.
• You can cancel at any time in Billing. Your plan then stays active until the end of the period you paid for, and does not renew.
• If a payment fails, we try again over the following days and email you. If it keeps failing, your plan ends and the family is paused.
• If we change the price of a plan, the new price applies to new subscriptions. You keep the price you signed up at unless we tell you in advance and you have the chance to cancel.
• Payments are not refunded for a period that has already started, unless the law requires it.

7. Your content

The tasks, rewards, names, photos and videos that you or your kids add remain yours. You allow us to store them and show them inside your family's account, so that the app can work.

Proof photos and videos are deleted 90 days after they are uploaded.

8. Fair use

Please do not:

• Use the app for anything unlawful or harmful.
• Upload photos or videos of other people without their agreement, or anything indecent.
• Try to get into another family's account or data.
• Overload, copy or resell the service.

9. Pausing or closing an account

You can stop using the app at any time, and you can ask us to delete your family account.

We may pause or close an account that breaks these terms or puts other people at risk. Where we reasonably can, we will tell you first and explain why.

10. Changes to the app

We keep improving the app and may add, change or remove features. We aim to keep it available at all times, but we cannot promise it will never be interrupted.

11. Our responsibility

We provide the app with reasonable care, but as it is, without a promise that it fits every family's needs.

As far as the law allows, we are not responsible for indirect losses, and our total responsibility to you is limited to the amount you paid us in the 12 months before the problem arose.

Nothing in these terms limits rights that the law does not allow to be limited.

12. Law and disputes

These terms are governed by the laws of the United Arab Emirates, and its courts decide any dispute about them.

Please write to us first. Most problems can be solved by talking.

13. Changes to these terms

If we change these terms in a way that matters, we will tell parents by email or in the app at least 14 days before the change applies. If you keep using the app after that, you accept the new terms.